In this column, Chronicle business columnist Loren Steffy profiles Gallery Furniture owner “Mattress Mac” Jim McIngvale, who transformed a run-down location on Houston’s near northside over the past 20 years into a furniture sale and distribution center that generates over $100 million in annual revenues.
Everyone in Houston knows Mattress Mac because of the idiosyncratic television commercials in which he frenetically hawks his store’s furniture and immediate delivery service, punctuated by his trademark “Gallery Furniture saves you money!” declaration. But under that playful exterior is a savvy businessman who has built an extraordinary business based on simple principles — a broad selection, easy access, quick service and same-day delivery. In many ways, Mattress Mac’s business success reflects why the Houston area is such a good incubator of new business. With low barriers to entry, no zoning, relatively few regulations and a public that prefers low prices and quick service to allegiance to brand name stores, Houston provided the perfect launching pad for Gallery Furniture’s success.

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