America’s experiment with universal coverage

DIALYSIS 57X57Many folks believe that universal health insurance coverage is a panacea to the fractured U.S. health care finance system. But take a few minutes to read this masterful Robin Fields/Atlantic article on the unexpected consequences of the nearly universal coverage provided for kidney dialysis patients:

IN OCTOBER 1972, after a month of deliberation, Congress launched the nation’s most ambitious experiment in universal health care: a change to the Social Security Act that granted comprehensive coverage under Medicare to virtually anyone diagnosed with kidney failure, regardless of age or income.

It was a supremely hopeful moment. Although the technology to keep kidney patients alive through dialysis had arrived, it was still unattainable for all but a lucky few. At one hospital, a death panel-or “God committee” in the parlance of the time-was deciding who got it and who didn’t. The new program would help about 11,000 Americans for starters, and for a modest initial price tag of $135 million, would cover not only their dialysis and transplants, but all of their medical needs. Some consider it the closest that the United States has come to socialized medicine.

Now, almost four decades later, a program once envisioned as a model for a national health-care system has evolved into a hulking monster. Taxpayers spend more than $20 billion a year to care for those on dialysis-about $77,000 per patient, more, by some accounts, than any other nation. Yet the United States continues to have one of the industrialized world’s highest mortality rates for dialysis care. Even taking into account differences in patient characteristics, studies suggest that if our system performed as well as Italy’s, or France’s, or Japan’s, thousands fewer kidney patients would die each year.

In a country that regularly boasts about its superior medical system, such results might be cause for outrage. But although dialysis is a lifeline for almost 400,000 Americans, few outside this insular world have probed why a program with such compassionate aims produces such troubling outcomes. Even during a fervid national debate over health care, the state of dialysis garnered little public attention.

Yet another example of what  Arnold Kling has observed about U.S. health care — why do we think that that we cannot possibly afford high-quality health care if we have to pay for it individually, but we can afford it if we pay for it collectively?

An unintended consequence of Medicare

medicare2008A frequent topic on this blog has been the demise of primary care under our third-party payor-dominated health care finance system.  Richard M. Hannon, a Blue Cross-Blue Shield executive, provides a particularly lucid explanation in this recent WSJ op-ed on how one of the unintended consequences of Medicare was the negative impact it had on the delivery of primary care to patients:

Medicare introduced a whole new dynamic in the delivery of health care. Gone were the days when physicians were paid based on the value of their services. With payment coming directly from Medicare and the federal government, patients who used to pay the bill themselves no longer cared about the cost of services.

Eventually, that disconnect (and subsequent program expansions) resulted in significant strain on the federal budget. In 1966, the House Ways and Means Committee estimated that by 1990 the Medicare budget would quadruple to $12 billion from $3 billion. In fact, by 1990 it was $107 billion.

To fix the cost problem, Medicare in 1992 began using the "resource based relative value system" (RBRVS), a way of evaluating doctors based on factors such as education, effort and specialized training. But the system didn’t consider factors such as outcomes, quality of service, severity or demand.

Today most insurance companies use the Medicare RBRVS because it is perceived as objective. As a result of RBRVS, specialists-especially those who perform a lot of procedures-do extremely well. Primary-care doctors do not.

The primary-care doctor has become a piece-rate worker focused on the volume of patients seen every day. As Medicare and insurers focused on trimming the costs of the most common procedures, the income and job satisfaction of primary-care doctors eroded.

So these doctors left, sold or changed their practices. New health-care service models, such as the concierge practice and the Patient-Centered Medical Home, drew doctors away from the standard service models that most patients rely on for coverage.

All of these factors have contributed to a fragmented, expensive health system with most of the remaining doctors focused on reactive instead of preventive care.

The solution to the problem is making primary-care physicians the captains of the ship. They must have the time and financial resources necessary to take care of their patients, tailoring care to patients’ specific conditions and needs. And they need the data to track their patients’ results, so they can guide patient progress. They will then be able to slow (and sometimes reverse) their patients’ illnesses, keeping them out of hospital emergency rooms and specialists’ offices. The end result: reduced costs and improved quality of care.

So who really killed primary care? The idea that a centrally planned system with the right formulas and lots of data could replace the art of practicing medicine; that the human dynamics of market demand and the patient-physician relationship could be ignored. Politicians and mathematicians in ivory towers have placed primary care last in line for respect, resources and prestige-and we all paid an enormous price.

The pervasive effect of the now engrained third-party payor system of health care finance is that many patients do not feel any responsibility for their health care expenses.  As Arnold Kling has observed, why do we think that that we cannot possibly afford high-quality health care if we have to pay for it individually, but we can afford it if we pay for it collectively?

Insulating Delusion

marathonThis NY Times story on long-distance runners and medical insurers provides a case study on why productive reform of the U.S. health care finance sector so difficult.

As noted many times on this blog, long-distance running is not healthy. Thus, as the article notes, medical insurers are beginning to balk at insuring long-distance runners.

However, the myth that long-distance running is healthy remains firmly implanted in the American psyche. So, the medical insurers – not wanting to be perceived as refusing to cover injuries resulting from supposedly healthy activity – are trying to figure out ways to cover the runners.

And, of course, Obamacare is going to require that insurers cover consumers who engage in injury-causing activities.

Meanwhile, the runners delude themselves that they are engaging in a healthy activity while advocating that insurers essentially provide them insulation (rather than real insurance) from the cost of dealing with the unhealthy effects of their activity.

Don’t get me wrong. Folks should be able to enjoy long-distance running as either exercise or a recreational activity (those are two different things, but that’s for another post). My anecdotal observation is that most runners don’t actually appear to enjoy the activity — the delusion that the benefits of long-distance running outweigh the costs apparently pushes them through the displeasure.

But if folks elect to take the risk of injury from long-distance running, then they should have to bear the cost of at least the non-catastrophic damages resulting from that risk. And insurers should be free to elect not to cover consumers who engage in such risky behavior. Shifting the cost of that risk to insurers (who pass it along to the rest of us) simply encourages runners to avoid confronting the myth that they are engaging in healthy activity.

As the late Milton Friedman was fond of saying, consumers will consume as much health care as they can so long as someone else is paying for it.

The ER Doc as Primary Care Physician

emergency_room_591 One of the numerous inefficiencies of the American health care finance system is that hospitals have been forced to pay high compensation to attract doctors into emergency room care.

The primary reason for this has been that many uninsured and underinsured consumers use the ER for non-emergency medical matters that would be better and more efficiently handled by an internist or family practitioner in their private office. This disturbing trend has been growing for many years and likely will be made even worse by Obamacare.

Turns out that the ER doc-as-primary-care-physician is also having some unintended consequences with regard to patients, as related by an internist/hospitalist friend of mine:

So, I get a call from the ER today – new doc fresh out of the ER training program tells me she has a patient there she wants me to admit for a cardiac workup.

Says that the patient has a history of “heart problems” and that the patient said that she was having chest pain “just like before my bypass.”

So, I go down to the ER – I look at the patient’s chart and note that her primary complaint when she arrived there was fever and vomiting.  I note that her cardiac evaluation so far was normal.  I looked at her EKG – normal.  I pulled up her chest x-ray – normal. And no sign of any telltale median sternotomy wires that are standard post-CABG.  Hmm…

So, I go in to talk to the patient.  She tells me that she has “chest pain,” and epigastric pain, and fever, and chills, and nausea, and vomiting. I examine her and note that there is no CABG scar on her chest.  Hmm….

So, I ask her, “Tell me about your bypass.”

“You mean my gastric bypass?”

Turns out she never has had any heart problems.

Turns out she had a cardiac cath 15 months ago before her gastric surgery – stone cold normal.

Turns out the ER doc stopped listening as soon as she heard “chest pain” and “bypass.”

So, I put her in the hospital to treat her viral gastroenteritis with IV fluids and nausea meds.  And I will sent her home in the morning, feeling all better.

And I take solace in the fact that ER docs are paid at least 50% more than I am.

Well, not really, about the solace thing, that is .  .  .

To make matters worse, in previous times, the ER doctor’s superiors would have castigated her for her stupidity and intellectual laziness.  However, if that were to occur today, each of the doctors criticizing the ER doc would probably be labeled as a “disruptive physician” and referred to a series of sensitivity counseling sessions.

This is not going to turn out well.

Patient expectations and Doctor ratings

medical_bag2 Regular readers of this blog know about my opposition to the now entrenched third party payor process of even routine health care costs in the U.S. health care finance system.

Removing the consumer from controlling the complex decisions that go into paying or attempting to avoid such costs has had far-reaching consequences, not only on the cost of health care, but also on the way in which consumers view their responsibility in regard to maintaining their own health.

I was reminded of those implications recently when I came across this Pauline Chen/NY Times article on the vagaries of third party payors compensating doctors based on patient performance, and this Happy Hospitalist post on the difficulty of telling a patient who is expecting a cure regardless of the cost that the doctor really doesn’t know what’s wrong with with the patient.

These items prompted a friend of mine – first-rate hospitalist and internist – to pass along his experience on the unrealistic expectations of many patients:

Here is an insight into what the practice of medicine has evolved into.

Because hospitals and other corporate organizations are so focused on "customer satisfaction" these days (with Press-Gainey satisfaction survey scores and the like), the opinions of persons like the one the Happy Hospitalist describes get far more purchase than they have in the past.

Often times, I see drug-seeking persons like this get all the testing and all the Dilaudid they want (bad medical practice on multiple levels) because a doctor may not want to set himself up to get "dinged" on a patient survey – some places tie physician bonuses to patient satisfaction scores – some docs even get fired for bad scores.

And, unfortunately, patients like this are not a rare occurrence.  I see at least one or two every week I work in the hospital. 

I had a patient tell me, "Screw you" last month when I suggested that she might have a bit more money for medicines if she were to stop smoking two packs of cigarettes per day. This is after I had admitted her for treatment of accelerated hypertension and uncontrolled diabetes, found her previously undiagnosed high cholesterol, and got those all under control with medications she could get through the WalMart $4 program. There was no "thank you", and certainly no payment to me or to the hospital for our expertise.

It’s really disappointing to see how frequently the patient-physician interaction has deteriorated into something like this.  I guess that other professions are subject to similar abuse, but I don’t see any other examples as severe as what I am seeing in medicine.

I’ve always thought that the best approach is to do what’s right for the patient, even if it is not necessarily what the patient wants.  In this current climate, this has at times put me at odds with hospital administration.

What do you think Walt [my late father] would do if faced with this deterioration of patient-physician interaction?

I think my father’s reaction would be the following:

1. When you remove from the patient the responsibility to pay – or at least contributing to pay — for their health care, patients tend not only to become more irresponsible regarding how they spend money for their health care, but also less interested in understanding how to avoid those costs.

2. Doctors share a big part of the blame for the foregoing problem because they encouraged (and previously got rich by) over-billing of third party payors who insulated the consumer from the cost of health care. Now those chickens are coming home to roost.

I continue to believe that the solution to these problems is not by adding complexity to the health care finance system. Rather, take away insulation of routine health care costs and require consumers to pay those costs, allow insurers to provide true insurance for catastrophic illness or injury and use government as a reinsurer of true health insurance and an insurer of last resort for folks who cannot afford health care or private insurance. Allow such a system to develop over a generation or two and we might bring some semblance of consumer education and price stability through market forces back to the health care finance system.

But I’m not counting on it.

Health care finance myths die hard

webdoctorfee In the face of undeniable proof that the concierge medical practice model, particularly when combined with the use of Health Saving Accounts, is an innovative market force that is addressing finance problems for a substantial portion of the health care market, this New York Times grudgingly acknowledges that concierge medicine may be a viable way to control health care costs at least for a substantial portion of health care consumers.

But on the other hand, the Times doesn’t want you to forget that HSA’s don’t work for everybody:

Critics have been less enthusiastic about H.S.A.’s, worrying that high-deductible plans work only for young, relatively healthy people who do not spend a lot on health care anyway. When sick people are faced with paying high out-of-pocket costs for medical bills, they simply go without the care they need, experts note.

As Arnold Kling has observed, why does the Times think that that we cannot possibly afford health care if we have to pay for it individually, but we can afford it if we pay for it collectively?

 

The changing face of internal medicine

health_insuranceAs noted here and here, my internist converted his practice to a successful concierge practice three years ago. In this recent KevinMD.com post, Dr. Steve Knope speculates that soon patients who are not a part of a concierge practice will not know their doctor if they have to go into the hospital:

What are the consequences for patients? What happens to the average person in Tucson, Arizona when he or she gets chest pain, develops pneumonia or has a seizure? Can they reach their internist or family practitioner for a medical emergency? Most patients who call their primary care doctor for a medical emergency can’t even reach his staff during normal office hours. Instead, they will hear a recording on an answering machine, directing them to go to call “911” for any medical emergency.

Once in the ER, the doctorless patient will be admitted to a hospital physician, who is unknown to them. This so-called hospitalist, who is a salaried shift-worker, will put in his 12 hours, and then go home. He is a doctor who knows nothing about the patient’s medical history. He has never met the patient. There will be no call from the hospital doctor to the primary care doctor in the office to get a thorough medical history. There will be no medical records transferred to the hospitalist. The hospitalist will attempt to get the best medical history he can from the patient, make some quick medical decisions, and then pass the patient off to one of his colleagues when his shift ends. And so it goes. No continuity of care, no understanding of the patient; the sick person now becomes a “case of pneumonia” or “the stroke in bed 3” to a group of unknown, rotating professionals.

Knope goes on to predict that as doctors flee from primary care (see earlier post here and here), the vacuum will be filled by nurse practitioners and medical assistants, who are far less trained in diagnostic procedures.

I don’t know about you, but I’m making sure that my payments on my concierge practice account are current.

"People are actually now sicker as they die"

End of Life careAs noted in earlier posts here and here — as well as in connection with the final years of Dr. Michael DeBakey — one of the thorniest issues facing reformers of the U.S. health care and health care finance systems is the extraordinary allocation of health care resources to end-of-life care.

This recent Marilynn Marchione/AP article frames the issues well:

Americans increasingly are treated to death, spending more time in hospitals in their final days, trying last-ditch treatments that often buy only weeks of time, and racking up bills that have made medical care a leading cause of bankruptcies.

More than 80 percent of people who die in the United States have a long, progressive illness such as cancer, heart failure or Alzheimer’s disease.

More than 80 percent of such patients say they want to avoid hospitalization and intensive care when they are dying, according to the Dartmouth Atlas Project, which tracks health care trends.

Yet the numbers show that’s not what is happening:

— The average time spent in hospice and palliative care, which stresses comfort and quality of life once an illness is incurable, is falling because people are starting it too late. In 2008, one-third of people who received hospice care had it for a week or less, says the National Hospice and Palliative Care Organization.

— Hospitalizations during the last six months of life are rising: from 1,302 per 1,000 Medicare recipients in 1996 to 1,441 in 2005, Dartmouth reports. Treating chronic illness in the last two years of life gobbles up nearly one-third of all Medicare dollars.

–People are actually now sicker as they die, and some find that treatments become a greater burden than the illness was, said Dr. Ira Byock, director of palliative care at Dartmouth-Hitchcock Medical Center. “Families may push for treatment, but there are worse things than having someone you love die,” he said.

But if your family is facing the prospect of caring for elderly parents in their waning years, don’t miss this extraordinary Katy Butler/NY Times Magazine article on the negative impact that an effective pacemaker had on the quality of her father’s life in the final years of his life:

Until 2001, my two brothers and I — all living in California — assumed that our parents would enjoy long, robust old ages capped by some brief, undefined final illness. Thanks to their own healthful habits and a panoply of medical advances — vaccines, antibiotics, airport defibrillators, 911 networks and the like — they weren’t likely to die prematurely of the pneumonias, influenzas and heart attacks that decimated previous generations. They walked every day. My mother practiced yoga. My father was writing a history of his birthplace, a small South African town.

In short, they were seemingly among the lucky ones for whom the American medical system, despite its fragmentation, inequity and waste, works quite well. Medicare and supplemental insurance paid for their specialists and their trusted Middletown internist, the lean, bespectacled Robert Fales, who, like them, was skeptical of medical overdoing. “I bonded with your parents, and you don’t bond with everybody,” he once told me. “It’s easier to understand someone if they just tell it like it is from their heart and their soul.”

They were also stoics and religious agnostics. They signed living wills and durable power-of-attorney documents for health care. My mother, who watched friends die slowly of cancer, had an underlined copy of the Hemlock Society’s “Final Exit” in her bookcase. Even so, I watched them lose control of their lives to a set of perverse financial incentives — for cardiologists, hospitals and especially the manufacturers of advanced medical devices — skewed to promote maximum treatment. At a point hard to precisely define, they stopped being beneficiaries of the war on sudden death and became its victims.

My family and I have experienced both a sudden death of a still-vibrant parent and a slow one under the painful grip of dementia. There is no question that my mother, a former nurse, did not want to die in the manner that she did. But she did not have that choice.

And that lack of choice is at the root of this vexing problem facing us all.

The Medicaid Contagion

Medicaid_June 2009-thumb-320x240 (1) This earlier post decried the failure of the Obama Administrationís reform of the U.S. health care finance system to address one of the fundamental problems with the system ñ the over-reliance on third-party payor of health care expenses.

Take Medicaid, which is the foundation of Obamacareís insurance-for-all principle. As the Happy Hospitalist explains, Medicaid is a particularly shaky foundation:

Not accepting Medicaid used to be the in thing for primary care.  Only one internist out of thirty in Happy’s town accepts new Medicaid patients.  That’s nothing new.

However, this Medicaid contagion has now spread to subspecialty care. In a first of its kind for Happy’s community, I learned that some subspecialty surgeons are no longer accepting Medicaid for outpatient evaluations.    Cash is king.  If they are forced to care for a Medicaid patient during ER call, they don’t even bill Medicaid for the care.  The hassle factor outweighs the payment received.

Going to the ER does not guarantee you’ll get a hospital admission which would mandate the physician to see you.  If you aren’t sick enough to get admitted, you may get referred back to the subspecialist doctor  from the ER for an outpatient evaluation.  And the  front desk at the office will tell you  they don’t accept Medicaid and will ask for a cash payment up front for a clinic evaluation.  They may be required to see you.  They aren’t required to accept your insurance.

If a Medicaid patient shows up in the clinic as an outpatient referral from a primary care doctor’s office, the patient is told they do not accept Medicaid and cash is necessary for an evaluation.  There is no where for the patient to go, except to the University Hospital 60 miles away.  The surgical clinic doesn’t  offer cab vouchers like Happy’s hospital does.  This is the current reality of Medicaid.  This is ObamaCare’s cure to health care finance reform. 

Medicaid is not a solution. It’s pollution.  Medicaid is an insult to physicians everywhere. [.  .  .]

A nation of disgruntled patients with all the insurance in the world, and no where to go.  Take it up with your Congressman I would say.  They are the ones that destroyed it.

Yes, but everyone will still have health insurance.

For whatever thatís worth.

That health care overhead

healthcareadmin Following on this post from earlier in the week on the adverse impact that the third party payer system of health care finance has had on controlling health care costs, check out this Catherine Rampell post that passes along the graph on the left and the following startling observation:

ìFor every doctor, there are five people performing health care administrative support.î

And we are about to implement changes in the health care finance system that increases the third party payer element that requires much of this administrative support? While dramatically increasing the number of people covered under such a third party payment scheme with no provision for increased supply of medical services to meet that additonal demand?

What possibly could go wrong?