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August 2, 2008
The Waiting Game
Moira Hodgson's W$J review of waiter/blogger Steve Dublanica's new book -- Waiter Rant: Thanks for the Tip--Confessions of a Cynical Waiter -- is a rollicking good time. Check out Hodgson's analysis of the merits of Dublanica's background for waiting tables:
Considering some of the customers he has to deal with, Mr. Dublanica's background was the perfect training for his job: four years in a seminary studying to be a priest followed by work at rehab centers and homes for the mentally retarded. He says that 80% of the people he serves at The Bistro are perfectly nice; the rest are socially maladjusted psychopaths. He also has to contend with servers on drugs and an irritable, jumpy boss: "Like a soldier home from war, his eyes are always scanning the horizon for threats."
By the way, be careful about sending that food back to the kitchen:
The third time a woman sends back her de-caf coffee, saying it's not hot enough, he dumps regular coffee into her cup, places it in a 400-degree oven, takes it out with a pair of tongs and delivers it to her table. But that story pales beside Mr. Dublanica's account of a waiter who plays floor hockey in the kitchen with a returned hamburger patty before hosing it off and taking it back to the table.
Posted by Tom at August 2, 2008 12:01 AM |
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